Hi, This is just a small note on behalf of my Dad, Mr Bruns. He told me that he was very happy with the work carried out by the plumber who came to service his boiler today. He also said he appreciated that your office telephoned him to let him know the time to expect the plumber. Dad, who lives alone, needs to feel he has reliable and knowledgeable people he can call, and especially if he had an emergency plumbing issue. This was Dads first experience using your company and the word he used, when I called to ask him how the appointment went, was excellent! Thank you to plumbing consulting services team.